Escape Room FAQs
Question: Is there an age requirement to play?
Answer: No. Players of any age are welcome. Players under 16 years old must be accompanied by an adult. The fee is $38 per person for any player.
Question: Are there discounts for children or seniors?
Answer: Our fee is the same for any player and all games. $39.95 per person.
Question: I want to make a reservation, but don't know exactly how many people will actually come? What should I do?
Answer: Yes, this is understandable...especially if you're making your reservation far in advance. We recommend making the reservation for the number you're confident will attend and then add players when you arrive. For example, if you know your family of four will attend but are unsure of your daughter's two friends, then make then reservation for 4 rather than 6. You can have up to 8 players in each room.
Question: What is the cancellation policy?
Answer: Reservations can be cancelled for a full refund with at least 48 hours' notice. You will receive a voucher that can be used for any future reservation. Cancellations made with 4-47 hours' notice will be charged a $10/pp administrative fee. There are no refunds or credits for cancellations with less than 4 hours' notice. Please make sure you check the DATE and TIME of your reservation at the time of the booking.
Question: How early should we arrive for our reservation?
Answer: Please arrive 15 minutes prior to your start time for check-in. This will ensure you have the full 60 minutes available for your play time.
Question: Are players locked in the room?
Answer: No. Players can exit the room at any time.